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HolidayLawyers continues to be instructed by holidaymakers who report suffering serious gastrointestinal illness during stays at the Royalton Splash Riviera Cancun in early 2026. We have now received a number of enquiries from guests describing strikingly similar symptoms, with some requiring hospital treatment in Mexico and others becoming seriously unwell after returning home. As further enquiries continue to be received, we are investigating whether these illnesses formed part of a wider outbreak. Holidaymakers Report Serious Illness During Their Stay One of the latest clients to instruct HolidayLawyers stayed at the Royalton Splash Riviera Cancun between 31 January and 7 February 2026. During the holiday, the client became so seriously unwell that, after being examined by the hotel's doctor, an ambulance was called to transport them to Hospiten Cancun. They were diagnosed with gastroenteritis and received treatment before being discharged. The client reports that numerous other guests at the hotel were also suffering from similar symptoms during the same period, with several allegedly requiring hospital treatment. Illness Continued After Returning Home The same client also reports that their partner became seriously unwell during the return flight to the United Kingdom. Cabin crew sought assistance from a doctor travelling onboard the aircraft and, upon landing, the passenger was taken directly to East Surrey Hospital. The partner was subsequently diagnosed with gastroenteritis. HolidayLawyers has been provided with medical records, hospital documentation and photographs in support of the claim. Reports Suggest a Wider Outbreak HolidayLawyers has now received multiple enquiries from guests who report becoming unwell during stays at the Royalton Splash Riviera Cancun over the same period. Clients have also referred us to social media groups in which numerous guests describe experiencing similar symptoms. We have further been informed that a flight returning to Canada carrying guests from the hotel was reportedly met by ambulances after a number of passengers became seriously ill. These reports are currently being investigated. At this stage, they remain allegations and no findings have been made as to the cause of the illnesses. Hotel Offered Marriott Bonvoy Points The latest client has informed HolidayLawyers that, after complaining directly to the hotel, they were offered 90,000 Marriott Bonvoy points as compensation. The offer was declined. If you have received vouchers, loyalty points or another form of goodwill gesture following illness during your holiday, it is sensible to obtain independent legal advice before accepting any offer, as doing so could affect your legal position. What Should You Do If You Became Ill? If you experienced sickness, diarrhoea, vomiting, stomach cramps or other gastrointestinal symptoms during your stay at the Royalton Splash Riviera Cancun, or shortly after returning home, you should: Seek medical attention as soon as possible. Keep copies of all medical records and prescriptions. Retain photographs of your symptoms where appropriate. Keep your booking confirmation and travel documents. Save receipts for any expenses incurred. Retain correspondence with the hotel or tour operator. If possible, obtain and retain the results of any stool sample or laboratory testing. Could You Be Entitled to Compensation? Where illness has been caused by contaminated food, contaminated water or inadequate hygiene standards at a hotel, holidaymakers may be entitled to claim compensation for: Pain, suffering and loss of amenity. Medical expenses. Loss of earnings. Care and assistance. Loss of enjoyment of the holiday. Other financial losses arising from the illness. Each claim will depend upon its own facts and the available medical and factual evidence. Contact HolidayLawyers HolidayLawyers continues to investigate reports of gastrointestinal illness affecting guests who stayed at the Royalton Splash Riviera Cancun during this period.  If you or a member of your family became unwell during your stay, or shortly after returning home, please contact our specialist holiday illness solicitors for a free, no obligation assessment of your potential claim.

Holiday Lawyers was recently instructed by the family of a holidaymaker who became seriously ill with Salmonella towards the end of a Caribbean holiday. Although he returned to the UK, he continued to suffer significant symptoms and remains affected by ongoing food intolerances and skin conditions which are likely linked to the original infection. Unfortunately, cases like this are far more common than many people realise. Whilst many people think of food poisoning as a short lived illness, the reality can be very different. Salmonella and other bacterial infections can cause severe dehydration, hospitalisation and prolonged periods of illness. In some cases, the consequences can continue for months, years or even permanently. We regularly act for clients who develop post infective IBS, food intolerances, chronic fatigue, reactive arthritis, skin conditions and other long term complications following an acute gastric illness contracted abroad. What If The Tour Operator Rejects Your Claim? One of the biggest misconceptions in holiday illness litigation is that a rejected claim means there is no claim. In our experience, many strong claims begin with a denial of liability. Tour operators frequently argue that the illness was contracted on an excursion, that it was not reported to the hotel, or that there is insufficient evidence linking the illness to the holiday accommodation. These arguments are extremely common and, in many cases, can be successfully challenged. Holiday Lawyers has recovered millions of pounds in compensation for holidaymakers whose claims were initially rejected. An early denial is often simply the starting position adopted by the tour operator rather than a reflection of the true merits of the claim. Why Experience Matters In Salmonella Claims Holiday illness cases sit at the intersection of law, medicine and microbiology. Our team has decades of experience handling Salmonella, E. coli, Campylobacter, Shigella and other food poisoning claims throughout the world. We have extensive experience of the hotels, resorts and destinations where these claims arise and understand the practical realities behind many outbreaks. We also work closely with leading microbiologists and medical experts. Understanding incubation periods is often critical. The timing of symptoms can provide powerful evidence regarding where an infection was most likely contracted and can frequently undermine the explanations advanced by tour operators and their insurers. Where a stool sample confirms a pathogen such as Salmonella, it can be extremely difficult for a tour operator to escape liability if the wider evidence points towards the holiday as the source of infection. However, the absence of a positive stool sample does not mean there is no claim. Many people are never tested, whilst others are tested after the infection has passed through their system. In those cases, experienced microbiologists can often identify the most likely infection by analysing the symptoms, severity, duration of illness and incubation periods involved. Our founder, Aman Dhillon, has acted in some of the most significant holiday illness claims brought before the courts, including claims arising from the Grand Hotel outbreak in Italy, where holidaymakers suffered devastating illnesses and, tragically, some individuals lost their lives.  If your holiday illness claim has been rejected, or if you have suffered Salmonella, food poisoning or gastric illness whilst abroad, contact Holiday Lawyers for a free assessment. We have helped thousands of holidaymakers recover millions of pounds in compensation and would be delighted to help.

Holiday Lawyers has been instructed by the family of a woman who tragically lost her life following an illness contracted during a stay at a hotel in the United Kingdom. The Coroner's findings recorded acute gastroenteritis as a contributory factor in her death. Early expert investigations undertaken on behalf of the family indicate that the gastroenteritis may have been caused by a norovirus infection, and further enquiries are ongoing. Our specialist lawyers are currently assisting the family as they seek answers regarding the circumstances surrounding this tragic incident and whether more could have been done to prevent it. Amandeep Dhillon, founder of Holiday Lawyers and one of the United Kingdom's leading illness outbreak solicitors, said: "Any death where infectious illness is identified as a contributory factor is a matter of the utmost seriousness. Our thoughts are with the family at this incredibly difficult time. We are currently investigating the circumstances carefully and obtaining expert evidence to establish exactly what happened." Many people associate Holiday Lawyers with overseas illness claims. However, our expertise extends equally to illness outbreaks occurring within the United Kingdom. Over the last two decades, our lawyers have recovered millions of pounds in compensation for thousands of clients affected by food poisoning, norovirus outbreaks, gastroenteritis and other infectious illnesses. Mr Dhillon previously led high profile group litigation arising from a norovirus outbreak at a Toby Carvery restaurant in Exeter. The litigation involved almost 200 affected diners and ultimately resulted in compensation payments exceeding half a million pounds. The case attracted national media attention and demonstrated the serious consequences that norovirus outbreaks can have for victims and their families.  Whilst norovirus is often regarded as a short-lived illness, it can pose a significant risk to elderly or vulnerable individuals and, in some cases, can contribute to serious medical complications. Where outbreaks occur in hotels, resorts, restaurants or other hospitality venues, it is essential that the circumstances are properly investigated.

Specialist international illness solicitors at Holiday Lawyers have been instructed by a family whose package holiday to Greece booked through easyJet was allegedly ruined after one member of the family contracted E. coli whilst abroad. The family raised major concerns regarding the hygiene standards at the hotel during the course of the holiday, including concerns relating to the quality of the food and hygiene arrangements at the resort. The family also report that they were left with no option but to consume unbottled water during the holiday. Disturbingly, the family further allege that sewage poured into their hotel room from above during their stay, causing significant distress and concern regarding sanitation and health risks at the property. Medical investigations have since confirmed an E. coli infection. Holiday Lawyers are now assisting the family in obtaining independent medical evidence in order to assess the full extent of the illness and any ongoing symptoms or long term consequences arising from the infection. A confirmed E. coli diagnosis often significantly assists from a legal perspective in holiday illness litigation. E. coli infections can be extremely serious and, in some cases, may lead to prolonged gastrointestinal complications and other long term health issues. Aman Dhillon, founder of Holiday Lawyers, has acted in a number of serious international illness and injury claims arising from holidays abroad. He remains passionate about securing justice for families affected by serious illness whilst travelling overseas. Our lawyers have represented thousands of clients and recovered millions of pounds in damages for people affected by gastric illness and food poisoning whilst abroad. Many of those claims have involved confirmed pathogens including E. coli, Salmonella, Campylobacter and Shigella. Holiday Lawyers regularly work alongside leading microbiologists and medical experts in order to establish liability quickly and effectively. Holiday Lawyers currently act for a number of families pursuing claims against tour operators arising from illness contracted during holidays abroad, including claims involving holidays to Greece and Egypt. Claims relating to package holidays are commonly pursued in the courts of England and Wales pursuant to the Package Travel and Linked Travel Arrangements Regulations 2018. If you or your family have suffered illness during or after a package holiday abroad, you may be entitled to bring a claim for compensation.  To speak with a specialist holiday illness solicitor, contact Holiday Lawyers today.

Specialist international illness solicitors at Holiday Lawyers have been instructed by the parents of a one year old child who sadly contracted Salmonella whilst on a package holiday to Egypt booked through easyJet. The child became seriously unwell during and following the holiday, with symptoms consistent with a significant gastrointestinal infection. Medical investigations have since confirmed a diagnosis of Salmonella. Holiday Lawyers are now assisting the family in obtaining independent medical evidence in order to assess the full extent of the illness, the ongoing impact upon the child, and any long term consequences arising from the infection. The firm is also preparing a claim against easyJet in relation to the package holiday. Aman Dhillon, founder of Holiday Lawyers, has acted in a number of serious international illness and injury claims arising from holidays abroad, including cases involving children who have suffered catastrophic illness whilst on package holidays in Egypt. He remains passionate about securing justice for families affected by serious illness abroad. Our lawyers have represented thousands of clients and recovered millions of pounds in damages for people affected by gastric illness and food poisoning whilst abroad. Many of those claims have involved confirmed pathogens including Salmonella, E. coli, Campylobacter and Shigella. Holiday Lawyers regularly work alongside leading microbiologists and medical experts in order to establish liability quickly and effectively. Holiday Lawyers currently act for a number of families pursuing claims against tour operators arising from illness contracted during holidays in Egypt. Sadly, the firm continues to receive enquiries from holidaymakers reporting serious gastric illness following stays at hotels and resorts across the region. Claims relating to package holidays are commonly pursued in the courts of England and Wales pursuant to the Package Travel and Linked Travel Arrangements Regulations 2018, which provide important protections for consumers who suffer illness whilst abroad. If you or your family have suffered illness during or after a holiday in Egypt, you may be entitled to bring a claim for compensation.  To speak with a specialist holiday illness solicitor, contact Holiday Lawyers today.

A serious health incident has emerged aboard a cruise ship in the Atlantic, with three passengers dead and others critically ill following a suspected hantavirus outbreak. The situation highlights that holiday illness risks are not confined to food poisoning, but can extend to rare and potentially fatal infections where hygiene and safety controls fall below acceptable standards. What happened on the cruise ship? Reports confirm that a 70-year-old passenger became unwell and died onboard, his wife later died after evacuation to hospital, and a third passenger has also died. Another British passenger remains in intensive care. Multiple cases have been identified, with at least one confirmed hantavirus infection. The cruise was travelling from Argentina to Cape Verde when the outbreak occurred. What is hantavirus and why does it matter legally? Hantavirus is a rare but serious infection typically linked to exposure to rodent contamination (droppings, urine, or saliva). Its presence on a cruise ship raises immediate questions about pest control measures, environmental hygiene standards, maintenance of passenger areas, and whether risks were properly identified and managed. If conditions onboard allowed exposure to occur, it may represent a failure in safety systems. Liability in cruise ship illness claims Where illness arises during a cruise or package holiday, liability is governed by the Package Travel and Linked Travel Arrangements Regulations 2018. Cruise operators must ensure that onboard conditions are safe and provided with reasonable care and skill. Where there are failures in hygiene, pest control, environmental safety, or medical response, affected passengers may be entitled to bring a claim. Cruise ship illness claims: beyond food poisoning Most holiday illness claims involve norovirus outbreaks, food poisoning, or contaminated water. However, any illness caused by unsafe conditions during a holiday can form the basis of a claim. The focus is whether the risk should have been prevented, whether proper systems were in place, and whether the operator acted appropriately. Proven experience in cruise illness claims At Holiday Lawyers, our lawyers have extensive experience recovering damages for passengers affected by illness, hygiene failures, and health issues on cruise ships, including cases involving large numbers of affected travellers. Holiday Lawyers is also currently acting for a number of individuals who have experienced issues on cruise ships, reflecting the continued frequency of illness outbreaks and safety concerns within the sector. What should passengers do if they fall ill on a cruise? Passengers should seek medical attention immediately, report symptoms to onboard staff, document conditions where possible, retain medical records and receipts, and avoid signing documents without advice. Early evidence is often decisive. A wider issue in the cruise industry Cruise ships are contained environments where illness can spread rapidly if hygiene or safety systems fail. Operators are expected to maintain robust sanitation protocols, effective pest control systems, and immediate outbreak response procedures. How Holiday Lawyers can assist Holiday Lawyers specialise in serious holiday illness and cruise ship claims, including cases involving hospitalisation, long-term complications, and multi-claimant outbreaks. The focus is on building clear, evidence-driven cases that establish breach and causation. Final thought  This incident is a reminder that cruise illness claims are not limited to minor gastric issues. Where safety systems fail, the consequences can be severe and operators will be expected to answer for those failures.

We are currently instructed by a number of individuals who contracted Salmonella poisoning whilst staying at a resort in Sicily on an all-inclusive package holiday booked through Jet2holidays. Early indications suggest this may form part of a wider outbreak affecting multiple guests at the same hotel . If you were affected, you should seek legal advice as soon as possible. What Has Happened? We have now been contacted by several holidaymakers who report: Severe gastrointestinal illness during or shortly after their stay Confirmed or suspected Salmonella infection Multiple guests at the same resort falling ill at the same time In one case, our client contracted Salmonella poisoning in Sicily and was hospitalised for 8 days upon return to the UK . The situation was made more serious by underlying type 1 diabetes , significantly increasing the risks and complications. We are also aware of at least one fellow guest staying at the same hotel who became seriously ill with the same condition , raising serious concerns about food hygiene and infection control standards at the resort. Why This Matters Salmonella is not a minor illness. It can cause: Severe dehydration Prolonged diarrhoea and vomiting Hospitalisation in serious cases Increased risk where there are underlying health conditions Whilst many travellers reasonably expect high food hygiene standards within European resorts, our experience shows that this is not always the case. Our lawyers have previously acted for a family in a tragic case where a family member died after contracting Salmonella at the Grand Hotel in Italy. That case underlines the fact that, whilst uncommon, the consequences of foodborne illness can be extremely serious where proper standards are not maintained. Where multiple guests fall ill at the same hotel, this often points to systemic failures , such as: Contaminated food or poor food handling practices Inadequate hygiene standards Cross-contamination within buffet or kitchen areas Your Legal Rights If your holiday was booked as a package, your claim is governed by the Package Travel and Linked Travel Arrangements Regulations 2018. In straightforward terms: Your tour operator has a legal responsibility to ensure the hotel is safe You do not need to pursue the hotel abroad Claims are brought in the UK against the package provider Where illness arises due to poor hygiene or unsafe food, that is typically a clear breach of duty . Evidence Is Key If you were affected, the following can materially strengthen your claim: Medical records (UK or abroad) Stool sample confirmation of Salmonella Photographs of food, hygiene issues, or the hotel environment Booking confirmation showing the package provider Details of other guests who were ill Even if you do not have all of the above, you should still get in touch. We can assist in gathering the necessary evidence. A Pattern of Illness One of the most significant factors in cases like this is multiple guests becoming ill at the same resort . Where that pattern emerges, it strengthens: The argument that the illness originated at the hotel The likelihood of a common source outbreak The overall evidential position against the tour operator We are currently assessing whether this situation forms part of a larger cluster of claims . How We Can Help At Holiday Lawyers, we specialise in holiday illness claims , including outbreaks involving Salmonella, E. coli and other gastrointestinal infections. We have acted in claims involving: Major tour operators Large-scale hotel outbreaks High-value claims involving hospitalisation and complications We understand both the medical evidence and the legal framework required to pursue these cases effectively. Get in Touch If you stayed at a resort in Sicily with Jet2holidays and suffered from food poisoning or Salmonella, we would like to hear from you. You may have a claim for compensation, particularly where: You required medical treatment or hospitalisation Other guests were also unwell Your illness disrupted your holiday or recovery on return  Contact Holiday Lawyers today for a free, no-obligation assessment of your claim.

Holiday Lawyers continue to be instructed by clients who have suffered serious gastrointestinal illness following package holidays to Cape Verde. This latest instruction reflects a pattern seen repeatedly: holidaymakers returning to the UK with confirmed infections such as Shigella and Campylobacter, often linked to failures in food hygiene and sanitation standards within resort environments. As one of the firm’s solicitors explains, “we are continuing to see a consistent stream of clients returning from Cape Verde with very similar illnesses, which raises real concerns about hygiene standards at a number of resorts.” First-hand investigations into resort standards Our team has previously taken the step of attending resorts in Cape Verde alongside independent food hygiene experts to assess standards on the ground. Those investigations identified systemic issues capable of causing precisely the type of illnesses now being reported. Where hygiene practices fall below expected standards, the consequences for holidaymakers can be significant, particularly in all-inclusive environments where exposure is repeated over a number of days. From acute illness to long-term complications While many people associate food poisoning with a short-lived illness, the reality can be very different. In this case, the client not only suffered acute gastrointestinal symptoms but went on to develop Reactive arthritis, a recognised complication following bacterial infections such as Shigella and Campylobacter. Many holidaymakers remain unaware that an initial infection can lead to longer-term complications, including: Post-infective irritable bowel syndrome Joint pain and inflammation (reactive arthritis) Chronic fatigue and systemic symptoms Skin and autoimmune-related conditions In more serious cases, these symptoms can persist for months, years, or indefinitely, affecting quality of life and the ability to work. Our lawyers have acted for numerous clients in this position and have successfully recovered hundreds of thousands of pounds in damages for individuals who developed ongoing symptoms following an initial infection abroad. Low initial offers from tour operators A recurring feature in cases of this nature is the early compensation offer made directly by tour operators. In this instance, a very low offer was made despite clear medical evidence of ongoing complications. Based on our experience, such offers can significantly undervalue claims, particularly where long-term consequences have not yet been fully assessed. We have seen many cases where initial offers represent only a small proportion of the claim’s true value once expert medical evidence is obtained and the long-term impact is properly understood. The importance of independent legal advice Anyone who receives a compensation offer following illness abroad should consider obtaining independent legal advice before accepting it. An early offer may not: Reflect the full extent of medical evidence Account for long-term complications Include future losses or treatment needs Holidaymakers are free to seek advice from a solicitor of their choosing, whether through Holiday Lawyers or another independent firm. The key point is that the claim is properly valued before any settlement is agreed. A continuing pattern This latest instruction adds to a growing body of claims arising from holidays in Cape Verde. The consistency of reported illnesses and complications suggests an ongoing issue requiring careful scrutiny.  Holiday Lawyers remain available to advise individuals who have suffered illness abroad and to provide an objective assessment of any compensation offer received.

Holiday Lawyers continue to be instructed by individuals who have fallen seriously ill while staying at all-inclusive resorts in Cape Verde, and have today been contacted by a further client reporting significant gastrointestinal illness following a package holiday. The enquiry relates to a stay at Hotel Riu Cabo Verde in Sal, booked through TUI. The client reports becoming unwell on day two of the holiday with severe diarrhoea, requiring them to stop eating at the hotel for the remainder of the trip due to concerns about food safety. The illness continued for approximately one week after returning to the UK. Importantly, another member of the same travelling party, staying at the same hotel, also became seriously unwell, experiencing persistent vomiting throughout the holiday and remaining symptomatic for several weeks after returning home. A stool sample was provided in that case, and the illness was reported to the tour operator at the time. This pattern — early onset illness, multiple individuals affected within the same accommodation, and symptoms continuing after return to the UK — is consistent with a growing number of cases we are currently investigating. A developing pattern of illness in Cape Verde resorts Holiday Lawyers are presently acting for a number of clients who have reported illness at resorts across Cape Verde, particularly on the island of Sal. The reports share common features: Illness developing within the first few days of arrival; symptoms including diarrhoea, vomiting and stomach cramps; more than one person affected within the same hotel or travelling group; illness persisting after return to the UK. These are not isolated complaints. Taken together, they point towards potential systemic issues relating to food hygiene and safety standards within certain resort environments. First-hand investigations into food hygiene standards Holiday Lawyers have taken the additional step of travelling to Cape Verde with independent food hygiene experts to assess conditions on the ground. These inspections have identified a number of concerns consistent with the types of illness being reported by returning holidaymakers. While each case must be assessed on its own facts, the findings from these visits provide important context when considering whether reasonable hygiene standards are being maintained. Where food is prepared, stored or served in conditions that fall below acceptable standards, there is a clear risk of contamination and subsequent illness. Your legal position following illness abroad Where a package holiday has been booked through a UK tour operator such as TUI, consumers benefit from protection under the Package Travel and Linked Travel Arrangements Regulations 2018. In practical terms, this means that if illness is caused by failures in food hygiene or sanitation at the hotel, liability may rest with the tour operator, rather than requiring the consumer to pursue a claim overseas. Key factors that are typically relevant include the timing of the illness, whether others in the same accommodation were affected, medical evidence including GP attendance or stool samples, and whether the illness was reported to the hotel or tour operator. Even where a stool sample has not been provided, claims can still proceed where there is sufficient supporting evidence. What to do if you have been affected If you have experienced illness during a holiday in Cape Verde, it is important to seek legal advice at an early stage. Holiday Lawyers offer specialist expertise in international illness claims and have acted in a significant number of cases involving major tour operators. Our team understands both the evidential and strategic issues involved in pursuing these claims successfully. Contact Holiday Lawyers If you have been affected by illness during a holiday in Cape Verde, you can contact Holiday Lawyers for a confidential assessment of your case. We continue to be instructed in relation to these matters and are actively investigating claims arising from resorts across the region. Frequently asked questions – holiday illness in Cape Verde Can I claim compensation for illness in Cape Verde? Yes. If your illness was caused by poor food hygiene or contamination at a hotel booked as part of a package holiday, you may be entitled to bring a claim against the UK tour operator under the Package Travel and Linked Travel Arrangements Regulations 2018. Do I need a stool sample to make a holiday illness claim? No. While a stool sample can assist in identifying the cause of illness, claims can and do succeed without one. The timing of symptoms, medical records, and evidence that others were affected can be sufficient. Why are multiple people getting ill in Cape Verde resorts? Where more than one guest becomes unwell within the same hotel, it may indicate wider issues such as poor food handling, cross-contamination, or failures in hygiene standards. How long do symptoms of holiday food poisoning last? Symptoms can vary. In some cases, they resolve within a few days. In others, particularly where infection is more severe, symptoms can persist for several weeks after returning to the UK.  Who is responsible for illness on a package holiday? Where the holiday was booked as part of a package, responsibility typically rests with the tour operator. They are legally accountable for failures at the hotel or resort, including issues relating to food hygiene and sanitation.