Nineteen diners fall ill after carvery — the growing need for food safety vigilance

Holiday Lawyers • November 5, 2025

When nineteen people were confirmed to have suffered food poisoning after eating at a pub carvery in Cwmbran this October, it served as a stark reminder of the dangers that arise when hot-food handling standards slip. According to local authorities, the outbreak was linked to Clostridium perfringens, a bacterium that can develop when food cools too slowly or is not kept at safe serving temperatures — common risks in buffet and carvery environments.


At Holiday Lawyers, the team has long experience representing clients affected by large-scale food poisoning incidents. In a previous case handled while at a leading national firm, the team’s founder acted for hundreds of diners who became ill after visiting a Toby Carvery restaurant, securing significant sums in compensation following an admission of breach of duty by the operator. The case remains one of the UK’s largest restaurant-related illness outbreaks and a reminder that good food hygiene is a legal as well as moral duty.



If you or your family have suffered illness after eating at a restaurant, hotel, or resort, Holiday Lawyers can help you understand your rights and claim the compensation you deserve.

By Holiday Lawyers May 19, 2026
Specialist international illness solicitors at Holiday Lawyers have been instructed by a family whose package holiday to Greece booked through easyJet was allegedly ruined after one member of the family contracted E. coli whilst abroad. The family raised major concerns regarding the hygiene standards at the hotel during the course of the holiday, including concerns relating to the quality of the food and hygiene arrangements at the resort. The family also report that they were left with no option but to consume unbottled water during the holiday. Disturbingly, the family further allege that sewage poured into their hotel room from above during their stay, causing significant distress and concern regarding sanitation and health risks at the property. Medical investigations have since confirmed an E. coli infection. Holiday Lawyers are now assisting the family in obtaining independent medical evidence in order to assess the full extent of the illness and any ongoing symptoms or long term consequences arising from the infection. A confirmed E. coli diagnosis often significantly assists from a legal perspective in holiday illness litigation. E. coli infections can be extremely serious and, in some cases, may lead to prolonged gastrointestinal complications and other long term health issues. Aman Dhillon, founder of Holiday Lawyers, has acted in a number of serious international illness and injury claims arising from holidays abroad. He remains passionate about securing justice for families affected by serious illness whilst travelling overseas. Our lawyers have represented thousands of clients and recovered millions of pounds in damages for people affected by gastric illness and food poisoning whilst abroad. Many of those claims have involved confirmed pathogens including E. coli, Salmonella, Campylobacter and Shigella. Holiday Lawyers regularly work alongside leading microbiologists and medical experts in order to establish liability quickly and effectively. Holiday Lawyers currently act for a number of families pursuing claims against tour operators arising from illness contracted during holidays abroad, including claims involving holidays to Greece and Egypt. Claims relating to package holidays are commonly pursued in the courts of England and Wales pursuant to the Package Travel and Linked Travel Arrangements Regulations 2018. If you or your family have suffered illness during or after a package holiday abroad, you may be entitled to bring a claim for compensation.  To speak with a specialist holiday illness solicitor, contact Holiday Lawyers today.
By Holiday Lawyers May 19, 2026
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