Salmonella Outbreak in Sicily (Jet2 Holidays) – What You Need to Know

Holiday Lawyers • April 29, 2026

We are currently instructed by a number of individuals who contracted Salmonella poisoning whilst staying at a resort in Sicily on an all-inclusive package holiday booked through Jet2holidays.


Early indications suggest this may form part of a wider outbreak affecting multiple guests at the same hotel.


If you were affected, you should seek legal advice as soon as possible.


What Has Happened?


We have now been contacted by several holidaymakers who report:


  • Severe gastrointestinal illness during or shortly after their stay
  • Confirmed or suspected Salmonella infection
  • Multiple guests at the same resort falling ill at the same time


In one case, our client contracted Salmonella poisoning in Sicily and was hospitalised for 8 days upon return to the UK. The situation was made more serious by underlying type 1 diabetes, significantly increasing the risks and complications.


We are also aware of at least one fellow guest staying at the same hotel who became seriously ill with the same condition, raising serious concerns about food hygiene and infection control standards at the resort.


Why This Matters


Salmonella is not a minor illness. It can cause:


  • Severe dehydration
  • Prolonged diarrhoea and vomiting
  • Hospitalisation in serious cases
  • Increased risk where there are underlying health conditions


Whilst many travellers reasonably expect high food hygiene standards within European resorts, our experience shows that this is not always the case. Our lawyers have previously acted for a family in a tragic case where a family member died after contracting Salmonella at the Grand Hotel in Italy. That case underlines the fact that, whilst uncommon, the consequences of foodborne illness can be extremely serious where proper standards are not maintained.


Where multiple guests fall ill at the same hotel, this often points to systemic failures, such as:


  • Contaminated food or poor food handling practices
  • Inadequate hygiene standards
  • Cross-contamination within buffet or kitchen areas


Your Legal Rights


If your holiday was booked as a package, your claim is governed by the Package Travel and Linked Travel Arrangements Regulations 2018.


In straightforward terms:


  • Your tour operator has a legal responsibility to ensure the hotel is safe
  • You do not need to pursue the hotel abroad
  • Claims are brought in the UK against the package provider


Where illness arises due to poor hygiene or unsafe food, that is typically a clear breach of duty.


Evidence Is Key


If you were affected, the following can materially strengthen your claim:


  • Medical records (UK or abroad)
  • Stool sample confirmation of Salmonella
  • Photographs of food, hygiene issues, or the hotel environment
  • Booking confirmation showing the package provider
  • Details of other guests who were ill


Even if you do not have all of the above, you should still get in touch. We can assist in gathering the necessary evidence.


A Pattern of Illness


One of the most significant factors in cases like this is multiple guests becoming ill at the same resort.


Where that pattern emerges, it strengthens:


  • The argument that the illness originated at the hotel
  • The likelihood of a common source outbreak
  • The overall evidential position against the tour operator


We are currently assessing whether this situation forms part of a larger cluster of claims.


How We Can Help


At Holiday Lawyers, we specialise in holiday illness claims, including outbreaks involving Salmonella, E. coli and other gastrointestinal infections.


We have acted in claims involving:


  • Major tour operators
  • Large-scale hotel outbreaks
  • High-value claims involving hospitalisation and complications


We understand both the medical evidence and the legal framework required to pursue these cases effectively.


Get in Touch


If you stayed at a resort in Sicily with Jet2holidays and suffered from food poisoning or Salmonella, we would like to hear from you.


You may have a claim for compensation, particularly where:


  • You required medical treatment or hospitalisation
  • Other guests were also unwell
  • Your illness disrupted your holiday or recovery on return



Contact Holiday Lawyers today for a free, no-obligation assessment of your claim.

By Holiday Lawyers June 5, 2026
Holiday Lawyers has been instructed by the family of a woman who tragically lost her life following an illness contracted during a stay at a hotel in the United Kingdom. The Coroner's findings recorded acute gastroenteritis as a contributory factor in her death. Early expert investigations undertaken on behalf of the family indicate that the gastroenteritis may have been caused by a norovirus infection, and further enquiries are ongoing. Our specialist lawyers are currently assisting the family as they seek answers regarding the circumstances surrounding this tragic incident and whether more could have been done to prevent it. Amandeep Dhillon, founder of Holiday Lawyers and one of the United Kingdom's leading illness outbreak solicitors, said: "Any death where infectious illness is identified as a contributory factor is a matter of the utmost seriousness. Our thoughts are with the family at this incredibly difficult time. We are currently investigating the circumstances carefully and obtaining expert evidence to establish exactly what happened." Many people associate Holiday Lawyers with overseas illness claims. However, our expertise extends equally to illness outbreaks occurring within the United Kingdom. Over the last two decades, our lawyers have recovered millions of pounds in compensation for thousands of clients affected by food poisoning, norovirus outbreaks, gastroenteritis and other infectious illnesses. Mr Dhillon previously led high profile group litigation arising from a norovirus outbreak at a Toby Carvery restaurant in Exeter. The litigation involved almost 200 affected diners and ultimately resulted in compensation payments exceeding half a million pounds. The case attracted national media attention and demonstrated the serious consequences that norovirus outbreaks can have for victims and their families.  Whilst norovirus is often regarded as a short-lived illness, it can pose a significant risk to elderly or vulnerable individuals and, in some cases, can contribute to serious medical complications. Where outbreaks occur in hotels, resorts, restaurants or other hospitality venues, it is essential that the circumstances are properly investigated.
By Holiday Lawyers May 19, 2026
Specialist international illness solicitors at Holiday Lawyers have been instructed by a family whose package holiday to Greece booked through easyJet was allegedly ruined after one member of the family contracted E. coli whilst abroad. The family raised major concerns regarding the hygiene standards at the hotel during the course of the holiday, including concerns relating to the quality of the food and hygiene arrangements at the resort. The family also report that they were left with no option but to consume unbottled water during the holiday. Disturbingly, the family further allege that sewage poured into their hotel room from above during their stay, causing significant distress and concern regarding sanitation and health risks at the property. Medical investigations have since confirmed an E. coli infection. Holiday Lawyers are now assisting the family in obtaining independent medical evidence in order to assess the full extent of the illness and any ongoing symptoms or long term consequences arising from the infection. A confirmed E. coli diagnosis often significantly assists from a legal perspective in holiday illness litigation. E. coli infections can be extremely serious and, in some cases, may lead to prolonged gastrointestinal complications and other long term health issues. Aman Dhillon, founder of Holiday Lawyers, has acted in a number of serious international illness and injury claims arising from holidays abroad. He remains passionate about securing justice for families affected by serious illness whilst travelling overseas. Our lawyers have represented thousands of clients and recovered millions of pounds in damages for people affected by gastric illness and food poisoning whilst abroad. Many of those claims have involved confirmed pathogens including E. coli, Salmonella, Campylobacter and Shigella. Holiday Lawyers regularly work alongside leading microbiologists and medical experts in order to establish liability quickly and effectively. Holiday Lawyers currently act for a number of families pursuing claims against tour operators arising from illness contracted during holidays abroad, including claims involving holidays to Greece and Egypt. Claims relating to package holidays are commonly pursued in the courts of England and Wales pursuant to the Package Travel and Linked Travel Arrangements Regulations 2018. If you or your family have suffered illness during or after a package holiday abroad, you may be entitled to bring a claim for compensation.  To speak with a specialist holiday illness solicitor, contact Holiday Lawyers today.