Salmonella Outbreak in Sicily (Jet2 Holidays) – What You Need to Know

Holiday Lawyers • April 29, 2026

We are currently instructed by a number of individuals who contracted Salmonella poisoning whilst staying at a resort in Sicily on an all-inclusive package holiday booked through Jet2holidays.


Early indications suggest this may form part of a wider outbreak affecting multiple guests at the same hotel.


If you were affected, you should seek legal advice as soon as possible.


What Has Happened?


We have now been contacted by several holidaymakers who report:


  • Severe gastrointestinal illness during or shortly after their stay
  • Confirmed or suspected Salmonella infection
  • Multiple guests at the same resort falling ill at the same time


In one case, our client contracted Salmonella poisoning in Sicily and was hospitalised for 8 days upon return to the UK. The situation was made more serious by underlying type 1 diabetes, significantly increasing the risks and complications.


We are also aware of at least one fellow guest staying at the same hotel who became seriously ill with the same condition, raising serious concerns about food hygiene and infection control standards at the resort.


Why This Matters


Salmonella is not a minor illness. It can cause:


  • Severe dehydration
  • Prolonged diarrhoea and vomiting
  • Hospitalisation in serious cases
  • Increased risk where there are underlying health conditions


Whilst many travellers reasonably expect high food hygiene standards within European resorts, our experience shows that this is not always the case. Our lawyers have previously acted for a family in a tragic case where a family member died after contracting Salmonella at the Grand Hotel in Italy. That case underlines the fact that, whilst uncommon, the consequences of foodborne illness can be extremely serious where proper standards are not maintained.


Where multiple guests fall ill at the same hotel, this often points to systemic failures, such as:


  • Contaminated food or poor food handling practices
  • Inadequate hygiene standards
  • Cross-contamination within buffet or kitchen areas


Your Legal Rights


If your holiday was booked as a package, your claim is governed by the Package Travel and Linked Travel Arrangements Regulations 2018.


In straightforward terms:


  • Your tour operator has a legal responsibility to ensure the hotel is safe
  • You do not need to pursue the hotel abroad
  • Claims are brought in the UK against the package provider


Where illness arises due to poor hygiene or unsafe food, that is typically a clear breach of duty.


Evidence Is Key


If you were affected, the following can materially strengthen your claim:


  • Medical records (UK or abroad)
  • Stool sample confirmation of Salmonella
  • Photographs of food, hygiene issues, or the hotel environment
  • Booking confirmation showing the package provider
  • Details of other guests who were ill


Even if you do not have all of the above, you should still get in touch. We can assist in gathering the necessary evidence.


A Pattern of Illness


One of the most significant factors in cases like this is multiple guests becoming ill at the same resort.


Where that pattern emerges, it strengthens:


  • The argument that the illness originated at the hotel
  • The likelihood of a common source outbreak
  • The overall evidential position against the tour operator


We are currently assessing whether this situation forms part of a larger cluster of claims.


How We Can Help


At Holiday Lawyers, we specialise in holiday illness claims, including outbreaks involving Salmonella, E. coli and other gastrointestinal infections.


We have acted in claims involving:


  • Major tour operators
  • Large-scale hotel outbreaks
  • High-value claims involving hospitalisation and complications


We understand both the medical evidence and the legal framework required to pursue these cases effectively.


Get in Touch


If you stayed at a resort in Sicily with Jet2holidays and suffered from food poisoning or Salmonella, we would like to hear from you.


You may have a claim for compensation, particularly where:


  • You required medical treatment or hospitalisation
  • Other guests were also unwell
  • Your illness disrupted your holiday or recovery on return



Contact Holiday Lawyers today for a free, no-obligation assessment of your claim.

Holiday Lawyers instructed following serious illness of child at Turkish luxury resort

By Holiday Lawyers • August 4, 2026
Holiday Lawyers has been instructed to investigate a potential holiday illness claim after a nine year old boy was hospitalised for three nights with acute gastroenteritis following a Jet2 package holiday to the Calista Luxury Resort in Belek, Turkey. The child became seriously unwell during the family’s stay and required admission to hospital, where he underwent blood and stool testing, received intravenous fluids and antibiotic treatment before eventually being discharged. The family has retained comprehensive medical records, hospital reports and invoices relating to the illness, and has now instructed Holiday Lawyers to advise on a potential claim. Amandeep Dhillon, Founder of Holiday Lawyers, said: “Every parent dreads seeing their child become seriously ill while abroad. What should have been a relaxing family holiday instead resulted in a hospital admission, invasive investigations and several days of treatment. “We are now reviewing the available evidence, including the medical records and chronology of events, to assess the merits of a claim. Cases involving hospitalisation overseas often require careful investigation and early preservation of evidence. “We would usually recommend that holidaymakers seek specialist legal advice before entering into detailed correspondence with the tour operator, as the way a claim is presented from the outset can be important.” Holiday Lawyers has represented thousands of holidaymakers over many years and recovered millions of pounds in compensation for clients affected by illness abroad. The firm is currently acting for clients in relation to food poisoning and gastric illness claims arising from a number of destinations worldwide. If you or a member of your family has suffered serious illness during a package holiday abroad, Holiday Lawyers offers a free initial assessment of your potential claim. 

Top Tips for Holidaymakers: What to Do If Things Go Wrong Abroad

By Holiday Lawyers • August 4, 2026
The summer holidays are an important time for families to take a break and enjoy time together, but sadly every year, thousands of British holidaymakers experience illness, accidents or other serious problems while on holiday. Taking steps to make sure you are health and safe should always come first, but the steps you take in the hours and days afterwards can make a significant difference if you later decide to pursue a legal claim. 1. Seek medical attention immediately Your health comes first. Attend the hotel doctor, local medical centre or hospital as soon as possible. Medical records often become important evidence. 2. Report the incident Whether you have suffered food poisoning, an accident or another issue, report it to the hotel and, if applicable, your tour operator. Ask for a copy of any incident report. 3. Take photographs and videos Photograph anything relevant, including unsafe conditions, defective equipment, poor hygiene, contaminated food or your injuries. Visual evidence can be invaluable. 4. Keep receipts Retain receipts for medical treatment, medication, transport, replacement accommodation and any other expenses you incur because of the incident. 5. Preserve evidence where possible If food appears undercooked or contaminated, or faulty equipment caused an injury, preserve photographs and any other evidence where it is safe to do so. 6. Speak to witnesses If other guests witnessed what happened or were also affected, ask whether they are willing to provide their contact details. 7. Keep a diary Make a daily note of your symptoms, pain, treatment, disruption to your holiday and activities you were unable to enjoy. Contemporary notes can provide valuable evidence. 8. Don’t feel pressured Avoid signing documents you do not understand or accepting explanations before the circumstances have been properly investigated. 9. Speak to a specialist solicitor Obtaining specialist legal advice at an early stage can help preserve important evidence and ensure your claim gets off to the strongest possible start. Why Choose Holiday Lawyers? Our team has recovered millions of pounds in compensation for holidaymakers whose holidays have been ruined by illness, accidents and safety failures abroad. We have acted for thousands of clients , including in some of the UK’s largest international group claims, and have experience handling cases involving food poisoning outbreaks, serious injuries, hotel accidents, cruise claims and package holiday litigation across the world.  If your holiday has been affected through no fault of your own, contact Holiday Lawyers for a free, no obligation assessment of your case.