Salmonella Outbreak in Sicily (Jet2 Holidays) – What You Need to Know
We are currently instructed by a number of individuals who contracted Salmonella poisoning whilst staying at a resort in Sicily on an all-inclusive package holiday booked through Jet2holidays.
Early indications suggest this may form part of a wider outbreak affecting multiple guests at the same hotel.
If you were affected, you should seek legal advice as soon as possible.
What Has Happened?
We have now been contacted by several holidaymakers who report:
- Severe gastrointestinal illness during or shortly after their stay
- Confirmed or suspected Salmonella infection
- Multiple guests at the same resort falling ill at the same time
In one case, our client contracted Salmonella poisoning in Sicily and was hospitalised for 8 days upon return to the UK. The situation was made more serious by underlying type 1 diabetes, significantly increasing the risks and complications.
We are also aware of at least one fellow guest staying at the same hotel who became seriously ill with the same condition, raising serious concerns about food hygiene and infection control standards at the resort.
Why This Matters
Salmonella is not a minor illness. It can cause:
- Severe dehydration
- Prolonged diarrhoea and vomiting
- Hospitalisation in serious cases
- Increased risk where there are underlying health conditions
Whilst many travellers reasonably expect high food hygiene standards within European resorts, our experience shows that this is not always the case. Our lawyers have previously acted for a family in a tragic case where a family member died after contracting Salmonella at the Grand Hotel in Italy. That case underlines the fact that, whilst uncommon, the consequences of foodborne illness can be extremely serious where proper standards are not maintained.
Where multiple guests fall ill at the same hotel, this often points to systemic failures, such as:
- Contaminated food or poor food handling practices
- Inadequate hygiene standards
- Cross-contamination within buffet or kitchen areas
Your Legal Rights
If your holiday was booked as a package, your claim is governed by the Package Travel and Linked Travel Arrangements Regulations 2018.
In straightforward terms:
- Your tour operator has a legal responsibility to ensure the hotel is safe
- You do not need to pursue the hotel abroad
- Claims are brought in the UK against the package provider
Where illness arises due to poor hygiene or unsafe food, that is typically a clear breach of duty.
Evidence Is Key
If you were affected, the following can materially strengthen your claim:
- Medical records (UK or abroad)
- Stool sample confirmation of Salmonella
- Photographs of food, hygiene issues, or the hotel environment
- Booking confirmation showing the package provider
- Details of other guests who were ill
Even if you do not have all of the above, you should still get in touch. We can assist in gathering the necessary evidence.
A Pattern of Illness
One of the most significant factors in cases like this is multiple guests becoming ill at the same resort.
Where that pattern emerges, it strengthens:
- The argument that the illness originated at the hotel
- The likelihood of a common source outbreak
- The overall evidential position against the tour operator
We are currently assessing whether this situation forms part of a larger cluster of claims.
How We Can Help
At Holiday Lawyers, we specialise in holiday illness claims, including outbreaks involving Salmonella, E. coli and other gastrointestinal infections.
We have acted in claims involving:
- Major tour operators
- Large-scale hotel outbreaks
- High-value claims involving hospitalisation and complications
We understand both the medical evidence and the legal framework required to pursue these cases effectively.
Get in Touch
If you stayed at a resort in Sicily with Jet2holidays and suffered from food poisoning or Salmonella, we would like to hear from you.
You may have a claim for compensation, particularly where:
- You required medical treatment or hospitalisation
- Other guests were also unwell
- Your illness disrupted your holiday or recovery on return
Contact Holiday Lawyers today for a free, no-obligation assessment of your claim.



