Salmonella Outbreak in Sicily (Jet2 Holidays) – What You Need to Know

Holiday Lawyers • April 29, 2026

We are currently instructed by a number of individuals who contracted Salmonella poisoning whilst staying at a resort in Sicily on an all-inclusive package holiday booked through Jet2holidays.


Early indications suggest this may form part of a wider outbreak affecting multiple guests at the same hotel.


If you were affected, you should seek legal advice as soon as possible.


What Has Happened?


We have now been contacted by several holidaymakers who report:


  • Severe gastrointestinal illness during or shortly after their stay
  • Confirmed or suspected Salmonella infection
  • Multiple guests at the same resort falling ill at the same time


In one case, our client contracted Salmonella poisoning in Sicily and was hospitalised for 8 days upon return to the UK. The situation was made more serious by underlying type 1 diabetes, significantly increasing the risks and complications.


We are also aware of at least one fellow guest staying at the same hotel who became seriously ill with the same condition, raising serious concerns about food hygiene and infection control standards at the resort.


Why This Matters


Salmonella is not a minor illness. It can cause:


  • Severe dehydration
  • Prolonged diarrhoea and vomiting
  • Hospitalisation in serious cases
  • Increased risk where there are underlying health conditions


Whilst many travellers reasonably expect high food hygiene standards within European resorts, our experience shows that this is not always the case. Our lawyers have previously acted for a family in a tragic case where a family member died after contracting Salmonella at the Grand Hotel in Italy. That case underlines the fact that, whilst uncommon, the consequences of foodborne illness can be extremely serious where proper standards are not maintained.


Where multiple guests fall ill at the same hotel, this often points to systemic failures, such as:


  • Contaminated food or poor food handling practices
  • Inadequate hygiene standards
  • Cross-contamination within buffet or kitchen areas


Your Legal Rights


If your holiday was booked as a package, your claim is governed by the Package Travel and Linked Travel Arrangements Regulations 2018.


In straightforward terms:


  • Your tour operator has a legal responsibility to ensure the hotel is safe
  • You do not need to pursue the hotel abroad
  • Claims are brought in the UK against the package provider


Where illness arises due to poor hygiene or unsafe food, that is typically a clear breach of duty.


Evidence Is Key


If you were affected, the following can materially strengthen your claim:


  • Medical records (UK or abroad)
  • Stool sample confirmation of Salmonella
  • Photographs of food, hygiene issues, or the hotel environment
  • Booking confirmation showing the package provider
  • Details of other guests who were ill


Even if you do not have all of the above, you should still get in touch. We can assist in gathering the necessary evidence.


A Pattern of Illness


One of the most significant factors in cases like this is multiple guests becoming ill at the same resort.


Where that pattern emerges, it strengthens:


  • The argument that the illness originated at the hotel
  • The likelihood of a common source outbreak
  • The overall evidential position against the tour operator


We are currently assessing whether this situation forms part of a larger cluster of claims.


How We Can Help


At Holiday Lawyers, we specialise in holiday illness claims, including outbreaks involving Salmonella, E. coli and other gastrointestinal infections.


We have acted in claims involving:


  • Major tour operators
  • Large-scale hotel outbreaks
  • High-value claims involving hospitalisation and complications


We understand both the medical evidence and the legal framework required to pursue these cases effectively.


Get in Touch


If you stayed at a resort in Sicily with Jet2holidays and suffered from food poisoning or Salmonella, we would like to hear from you.


You may have a claim for compensation, particularly where:


  • You required medical treatment or hospitalisation
  • Other guests were also unwell
  • Your illness disrupted your holiday or recovery on return



Contact Holiday Lawyers today for a free, no-obligation assessment of your claim.

By Holiday Lawyers • September 30, 2026
HolidayLawyers has been instructed by a family who say they were forced to flee for their lives after a wildfire reached their resort on the Croatian island of Brač. The family were staying at the Gava Waterman Milna Resort as part of a Jet2Holidays package between 8 and 15 September 2026. They say wildfires had been visible in the area for several days but guests were repeatedly reassured there was no cause for concern. On the evening of 12 September, however, the situation deteriorated dramatically. The family say power to the hotel was lost shortly after 9.30pm, ash began falling around the resort and large flames became clearly visible nearby. They allege there was no fire alarm, evacuation announcement or organised emergency procedure and that guests were left trying to work out how to escape as staff themselves began leaving the resort. Three members of the family eventually reached a wooden jetty where they say they remained for around an hour before being evacuated by boat. One member of the family says he suffered significant smoke inhalation while helping elderly holidaymakers onto rescue vessels and remained unwell for several days afterwards. The family has now instructed HolidayLawyers to investigate the circumstances surrounding the incident, including the warnings and information provided to guests, the evacuation arrangements and the assistance provided by the tour operator and hotel. Growing concerns over wildfire affected holidays HolidayLawyers has been contacted by a number of holidaymakers whose trips have been seriously disrupted by wildfires affecting resorts overseas. With extreme heat and wildfires increasingly affecting popular holiday destinations, the consequences for tourists can be severe. Where holidaymakers find themselves surrounded by smoke, flames or falling debris, or are forced to evacuate without knowing whether they and their families will escape safely, the psychological consequences can also be significant. HolidayLawyers founder and Solicitor Advocate Aman Dhillon said: “Having previously represented passengers and crew following the Costa Concordia disaster, I have seen how the psychological effects of a close escape from a major incident can continue long after the immediate danger has passed. “Wildfires will not necessarily be the fault of a tour operator. The important questions are often what was known, what guests were told, whether appropriate emergency procedures were followed and whether proper assistance was provided when people were placed in danger.” Was your holiday affected by a wildfire? If you were caught in a wildfire, evacuated from your hotel or resort, suffered injury or smoke inhalation, or believe your holiday company failed to provide appropriate assistance during an emergency, HolidayLawyers can advise you on whether you may have a claim . We have decades of experience handling serious international travel claims and have recovered millions of pounds in compensation for thousands of holidaymakers. If your holiday was ruined by a wildfire, contact HolidayLawyers to discuss what happened.
By Holiday Lawyers • September 29, 2026
HolidayLawyers has been contacted by holidaymakers following a guest falling ill during a stay at the Nour Palace Resort & Thalasso in Mahdia, Tunisia and subsequently being medically diagnosed with salmonella . The guest stayed at the resort from 29 August to 8 September 2026 on an all inclusive package holiday booked through Sunshine.co.uk. Symptoms of gastrointestinal illness began while the guest was still staying at the hotel and continued after their return to the UK on 8 September. Following medical testing, salmonella was confirmed on 16 September 2026 . The illness has also resulted in the guest being unable to return to work, with a consequent loss of earnings. Previous reports of illness at the Nour Palace HolidayLawyers is investigating the circumstances surrounding the illness and has identified previous public reports from guests referring to gastrointestinal symptoms and concerns about food hygiene at the Nour Palace. Some reviews published during 2026 refer to guests suffering vomiting and diarrhoea and raise concerns about food preparation and temperature. Such reports do not establish the cause of an individual guest's illness. They can, however, be relevant when considered alongside medical evidence, the timing of symptoms and any evidence of similar illness affecting other guests. Confirmed salmonella diagnosis A laboratory confirmed diagnosis of salmonella is an important piece of evidence in a holiday illness claim. Our investigation will consider when symptoms began, the incubation period, food and drink consumed during the holiday, whether the guest ate predominantly within the hotel and whether other guests experienced similar symptoms. Where appropriate, evidence can also be sought concerning reported illness at the resort, food hygiene procedures, inspections and relevant health and safety records. Can a package holiday illness claim be made? Where a holiday was sold as a qualifying package, the package organiser may be legally responsible for the proper performance of the holiday services provided. The precise position depends upon the booking arrangements and documentation, which is why we examine documents including the booking confirmation and ATOL certificate at the outset. Where illness has caused additional financial loss, a claim can potentially include losses such as lost earnings , provided they can be supported by appropriate evidence. HolidayLawyers founder Aman Dhillon comments HolidayLawyers founder and Solicitor Advocate Aman Dhillon said: “A confirmed salmonella diagnosis following illness which began during a holiday deserves proper investigation. “We look at the medical evidence, the timing of the illness, what the client ate and drank, whether other guests were affected and the evidence surrounding conditions at the hotel during the relevant period. “The fact that somebody became ill abroad does not by itself establish liability, but where there is a confirmed bacterial infection and symptoms began during the holiday, there can be strong grounds for further investigation.” Salmonella or food poisoning after a holiday in Tunisia? HolidayLawyers specialises in serious holiday illness and accident claims. Our lawyers have decades of experience dealing with international travel litigation and gastrointestinal illness claims involving hotels and resorts overseas. If you stayed at the Nour Palace Resort & Thalasso in Mahdia , or another hotel in Tunisia, and developed salmonella, gastroenteritis or another significant gastric illness, we can assess the circumstances of your case. We act in appropriate cases under a No Win No Fee agreement , with any potential deductions explained clearly before you decide whether to proceed.  Contact HolidayLawyers for a confidential assessment of your holiday illness claim.